At Mi Tierra Foods LLC we respect your privacy. This policy explains what information we collect through www.mitierrafoodsfl.com, how we use it, who we share it with and the choices you have.
Who we are
Your information is controlled by Mi Tierra Foods LLC, a limited liability company registered in the State of Florida, United States (document number L25000433575 with the Florida Division of Corporations), based in Naples, Florida.
For any privacy matter, email us at mitierrafoodsfl@gmail.com or message us on WhatsApp at +1 (239) 692-5795.
Information we collect
We only collect the information we need to serve you:
- Information you give us: when you contact us by WhatsApp, email or phone, or use the contact form, we may receive your name, company, email address, phone number, the product you are interested in and your message.
- Contact form: the form does not send your data to our servers or store it on this site. It prepares a message that opens in WhatsApp, and it only reaches us if you choose to send it.
- Technical information: our hosting and security provider (Cloudflare) processes technical data such as your IP address, browser and device type, pages requested and date and time, to deliver the site and protect it from attacks. We do not use this data to identify you or for advertising.
- This site does not sell online: it does not take payments or card details, and we do not ask for sensitive information.
How we use your information
- To answer your questions and send you quotes.
- To handle orders, including wholesale orders, and arrange deliveries.
- To provide customer service and follow up on your requests.
- To keep the site secure, prevent fraud and improve how it works.
- To meet legal, accounting and tax obligations.
WhatsApp, phone and email messages
We only contact you to answer what you asked us or to handle your order. We do not send automated marketing messages without your prior express consent.
You can ask us to stop messaging you at any time by replying "STOP" or by emailing us. Your carrier's message and data rates may apply.
Who we share your information with
We do not sell or rent your personal information, and we do not share it for targeted advertising. We only share it with:
- Service providers that help us operate: web hosting and security (Cloudflare), messaging (WhatsApp, by Meta) and email (Google). Each processes data under its own policies.
- Authorities, when required by law, a court order or legal process, or to protect our rights and the safety of others.
- A buyer or successor, if the company is sold, merged or reorganized; the information would remain protected by this policy.
Cookies
This site does not use advertising or tracking cookies. You can find the details in our Cookie Policy.
"Do Not Track" signals
Because we do not track visitors over time or across third-party sites, we treat all visitors the same whether or not their browser sends a "Do Not Track" signal. We also do not allow third parties to collect information on this site about your online activities over time and across other sites for advertising purposes.
How long we keep it
We keep your information only as long as needed for the purposes described, for example for the length of our business relationship, and afterwards for the period required by accounting, tax or other laws.
Security
We use reasonable measures to protect your information, such as encrypted connections (HTTPS) across the whole site and restricted access to our contact channels. No system is completely secure; if a breach affecting your personal information occurs, we will notify you as required by Florida law (Section 501.171, Florida Statutes).
Your rights and choices
You can ask us to tell you what personal information we hold about you, to correct or delete it, and to stop contacting you. Email us at mitierrafoodsfl@gmail.com and we will respond within a reasonable time and within any period required by applicable law. To protect your information, we may ask you to confirm your identity.
If you live in a state with its own privacy laws, such as California, you may have additional rights; we will honor them where they apply. We will not treat you differently for exercising them.
Children
This site is meant for the general public and businesses, not for children under 13. We do not knowingly collect information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Links to other sites
The site links to third-party services such as WhatsApp, Instagram and TikTok. Their own privacy policies apply when you use them, and we do not control them.
Visitors outside the United States
We operate from the United States. If you contact us from another country, your information will be processed in the United States under this policy.
Changes to this policy
We may update this policy. We will post the new version on this page with its update date and, if the change is significant, we will point it out visibly on the site.
Contact
Mi Tierra Foods LLC · Naples, Florida, United States.
Email: mitierrafoodsfl@gmail.com · WhatsApp and phone: +1 (239) 692-5795